(1) Statutory right of withdrawal
If you are a consumer (as per § 13 of the German Commercial Code), you shall be entitled to withdraw from this contract within fourteen (14) days without giving any reason for doing so. The deadline for withdrawal shall be fourteen (14) days from the date on which you or a third party appointed by you, who is not the carrier, takes possession of the final goods delivered.
In order to exercise the statutory right of withdrawal, you must notify me:
Tel.: +49 (0)941 25984
of your decision to withdraw from this contract in a clear declaration (e.g. by sending a letter by mail, fax or email). The withdrawal deadline shall be deemed to be met if the customer sends the communication concerning the exercise of the right of withdrawal before the expiry of the deadline.
The withdrawal form template you'll find here: Sample text withdrawal
(2) Consequences of withdrawal
If you withdraws from this contract, I must reimburse any payments I have received from you, including delivery costs (excluding any additional costs incurred if you have selected a different type of delivery to the cheapest standard delivery option offered by me) without delay, but no later than fourteen (14) days after the day on which I receive the notice of your withdrawal from this contract. I will use the same payment method you used for the original transaction in order to provide the reimbursement, unless otherwise expressly agreed; under no circumstances will you be charged a fee for this refund. I may withhold the reimbursement until I have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to me without delay and no later than fourteen (14) days from the date on which you notifies me of withdrawal from this contract. The deadline is deemed to be met if you send the goods before the expiry of the fourteen-day deadline. I shall bear the costs of returning the goods. You shall only be liable for any diminished value of the goods if this loss in value is attributable to any use or handling of the goods which is not deemed necessary in order to verify the condition, features and functioning of the goods.
(3) Exclusions from the statutory right of withdrawal
The statutory right of withdrawal shall not apply in the following cases:
- Delivery of goods which are personalized
- Guitar straps / bass straps with fixed Security Locks